1. Overview

NR Global Hub LLC ("NR Global Hub", "we", "us", or "our") is a New York-based BPO and business solutions company. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our services.

By using this website or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use the website.

2. Information We Collect

Information you provide directly:

  • Name, company name, email address, phone number, and industry when you submit our contact form
  • Details about your requirements, team size, and the services you are interested in
  • Email address when you subscribe to our newsletter
  • Any information you choose to share during consultations or onboarding

Information collected automatically:

  • IP address, browser type, device information, and pages visited
  • Approximate location derived from your IP address
  • Cookies and similar tracking technologies that help the website function and measure performance

3. How We Use Information

We use the information we collect to:

  • Respond to inquiries and provide requested consultations
  • Prepare proposals, staffing models, and service agreements
  • Deliver, manage, and improve our outsourcing services
  • Send newsletters and updates you have requested (you may unsubscribe at any time)
  • Monitor website performance, security, and usage trends
  • Comply with legal and regulatory obligations

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on: your consent (e.g., newsletter subscription), performance of a contract or pre-contractual steps, our legitimate business interests (e.g., responding to business inquiries, securing our systems), and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We may share information only with:

  • Service providers who support hosting, email, analytics, and customer-relationship tools, bound by confidentiality obligations
  • Affiliates and delivery partners, including our parent company NR Business Solution Ltd., as needed to deliver services
  • Professional advisers and authorities where required by law, regulation, or legal process
  • A successor entity in connection with a merger, acquisition, or asset sale, subject to this policy

6. International Transfers

Our client management and business development are U.S.-based, and our delivery teams operate internationally, including through our parent company in Bangladesh. Where information is transferred across borders, we apply appropriate safeguards consistent with applicable data-protection laws.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, and restricted access on a need-to-know basis. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal and accounting obligations, and to resolve disputes. Inquiry data is typically retained for up to 24 months unless a business relationship follows.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise any of these rights, email us at the address below. We respond within a reasonable timeframe and as required by law.

10. Children's Privacy

Our website and services are directed at businesses and are not intended for individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes will be highlighted on the website.

12. Contact Us

Questions about this policy or our privacy practices may be directed to:

NR Global Hub LLC — 300 Cadman Plaza West, One Pierrepont Plaza, 12th Floor, Brooklyn, NY 11201, United States — [email protected]

*This policy is provided as a starting template and does not constitute legal advice. Please have it reviewed by qualified counsel before relying on it.*